Transforming or Disrupting Data Centers?
Artificial intelligence (AI) is creeping into nearly every aspect of our daily lives. For network architects and operators, AI can significantly reduce the time...
Consolidating Technology Management: Strategic For The Business
Enterprise technology management has experienced radical shifts in recent years. Digital transformation and the shift to the cloud expanded the definition of a technology...
Infrastructure Sprawl is a Killer
It is a simple thing to find references to the innovation cycle. Just type "innovation cycle" into your favorite search engine, and you'll be...
Enhancing Infrastructure Health & Security with Fiber Sensing Technology
Bridges, tunnels, pipelines, telecom networks, electrical power transmission lines and other civil structures form the backbone of modern societies, facilitating essential services and connectivity....
Monitor networks with microscopic precision: Understanding network path analysis
Just as an atom is the building block of all matter, a network packet is a basic unit of data transmitted over a network....
Understanding the Intersection of Humans and AI in Customer Experience (CX)
Artificial Intelligence (AI) has been viewed as a massive change agent for customer experience (CX) delivered from contact centers. AI-driven analytics improve service delivery...